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Privacy Policy

Introduction

The protection of your personal data is very important to us. We would therefore like to inform you here about data protection in our company. We will inform you about the data we collect from you and how we use it. We will also inform you about your rights under applicable data protection law and tell you who you can contact if you have any questions.
From time to time, it may be necessary to update this data protection declaration, for example as a result of new legal or official requirements or new offers on our website. In order to keep yourself informed about the current status of our data usage regulations, you should visit this page regularly. You can see whether changes have been made by the fact that the "Status" at the end of this document has been updated.

The data protection declaration is written in German and English. In the event of any discrepancies between the German and English versions, the German version shall take precedence.

Name and address of the responsible person

We, BluBet Operations Ltd. (hereinafter: "BluBet", "we" or "us"), are to be designated as the responsible party within the meaning of the German Data Protection Regulation (DS-GVO) and the German Federal Data Protection Act (BDSG) as well as other provisions of data protection law on our website and the associated data processing.

Comprehensive information about our company can be found in the imprint.

BluBet Operations Ltd.
W Business Centre, Level 4
Triq Dun Karm
Birkirkara BKR 9033
Malta

E-mail: [email protected]

Data Protection Officer

Questions regarding the processing of your data can be directed to the Data Protection Officer of BluBet Operations Ltd. You can contact the Data Protection Officer at the following contact details:

Email contact: [email protected]

Postal contact address:

LÖWEN ENTERTAINMENT GmbH
Data Protection Officer
Saarlandstraße 240
D-55411 Bingen

General information on data processing

  1. Overview
    Data processing by BluBet essentially serves two purposes.

    1. Execution of the gaming contract, i.e. for the purpose of processing the contract. External service providers are also involved here, e.g. credit agencies, payment services or state organisations. These receive your data to the extent necessary in each case and are processed by them for the intended purpose.

    2. When you call up the website, data / information is exchanged between the end device you are using and our server. This also results in personal data. This data is used, among other things, to improve our website, to display advertising or to comply with legal obligations (e.g. player protection).

  2. Scope of the processing of personal data
    As a matter of principle, we process your personal data only insofar as this is necessary for the performance of our services. Your personal data is regularly processed only on the basis of your consent. An exception applies in cases where obtaining your consent in advance is not possible for actual reasons or the processing of your personal data is permitted by law.

  3. Legal basis for the processing of personal data
    Insofar as we obtain consent from you for the processing of personal data, Art. 6 (1) lit. a DS-GVO serves as our legal basis. When processing personal data that is necessary for the performance of a contract between you and us, Art. 6 (1) lit. b DS-GVO serves as our legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.

    Insofar as the processing of personal data is necessary for the fulfilment of a legal obligation to which we are subject, Art. 6 para. 1 lit. c DS-GVO serves as the legal basis. In the event that vital interests of you or another natural person make the processing of personal data necessary, Art. 6 para. 1 lit. d DS-GVO serves as our legal basis. If the processing is necessary to protect a legitimate interest of us or a third party and your interests, fundamental rights and freedoms do not outweigh the first-mentioned interest, Art. 6 (1) f DS-GVO serves us as the legal basis for the processing.

  4. Data deletion and storage period
    Your personal data will be deleted or blocked as soon as the purpose for storing it no longer applies. Storage may also take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which we are subject. Data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

  5. Passing on personal data to third parties and order processors
    In principle, we do not pass on any personal data to third parties without your express consent. If, in the course of processing, we nevertheless disclose your data to third parties, transmit it to them or otherwise grant you access to the data, this is also done exclusively on the basis of one of the aforementioned legal grounds.

    In some cases, we use carefully selected external service providers to process your data. If data is passed on to service providers within the scope of so-called order processing, this is done on the basis of Art. 28 DS-GVO. Our processors are carefully selected, bound by our instructions and regularly monitored by us. We only commission processors who offer sufficient guarantees that appropriate technical and organisational measures are taken in such a way that the processing is carried out in accordance with the requirements of the GDPR and the BDSG and ensures the protection of your rights.

  6. Data transfer to third countries
    The DS-GVO ensures an equally high level of data protection within the European Union. When selecting our service providers and cooperation partners, we therefore rely on European partners wherever possible if your personal data is to be processed. Only in exceptional cases will we have data processed outside the European Union or the European Economic Area in the context of using third-party services.

    We only allow your data to be processed in a third country if the special requirements of Art. 44 et seq. DS-GVO are fulfilled.

    The USA has been assessed by the European Court of Justice as a country with an insufficient level of data protection according to EU standards. In particular, there is a risk that your data may be processed by US authorities for control and monitoring purposes, possibly without any legal remedy.
    The transfer therefore only takes place within the scope of your consent on the basis of Art. 49 (1) lit. a DS-GVO.

  7. Existence of automated decision-making
    We do not use automated decision making or profiling.

Provision of the website and log files

  1. Description and scope of data processing

    Each time our website is called up, our system, i.e. the web server, automatically collects information from the system of the calling computer or end device of the user.

    The following personal data is collected by us in this process:

    • IP address of the computer from which the request was sent,

    • information about the browser type and the version used,

    • the operating system of the user's terminal device,

    • the Internet service provider of the user,

    • the date and time of access,

    • the previous website from which the user accessed our website.

    The so-called log files are used for the following purposes, among others:

    • Ensuring a smooth connection setup,

    • Ensuring comfortable use of our website,

    • Evaluation of system security and stability.

  2. Legal basis for data processing
    The legal basis for storing the IP address is Art. 6 (1) lit. f DS-GVO (legitimate interest). Our legitimate interest consists in the purposes of data processing listed above. If the presentation serves the preparation of a contract, the legal basis for data processing is Art. 6 para. 1 lit. b DS-GVO and Art. 6 para. 1 lit. c DS-GVO (fulfilment of a legal obligation), such as the internet requirements according to § 4 para. 5 GlüStV.

  3. Purpose of data processing
    The storage of the user's IP address by our system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must necessarily remain stored for the duration of the session.

    The storage of the above-mentioned data in the log files is done to ensure the functionality of our website. In addition, we use this data to optimise the website and to ensure the security of our information technology systems (e.g. to detect attacks).

    Furthermore, we comply with the requirements of the State Gambling Treaty, especially in the area of player protection.

  4. Duration of storage
    The above-mentioned data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected.

Cookies

  1. Use of cookies and respective legal basis
    Cookies are used on our websites. Cookies are small text files that are stored on your computer or mobile device when you call up our website and enable your browser to be reassigned. Cookies store information such as your language setting, the duration of your visit to our website or the entries you have made there.

    Our website uses the following types of cookies, the scope and functionality of which are explained below:

    • Essential
      These are cookies and similar methods without which you cannot use our services (for example, to display our website correctly/ functions requested by you, to save your registration in the login area, to record game participation, etc.). The legal basis for the processing of these cookies is Art. 6 para. 1 lit. f DS-GVO (legitimate interest).

    • Functional
      These are used to monitor anonymised user behaviour on the website, for example to record the number of visits per page. The data collected is used exclusively for optimising the performance and design of this website. These cookies are third-party cookies (e.g. Google Analytics). However, the data is collected in anonymised form and used exclusively by us.

      The legal basis for the processing of these cookies is your consent in accordance with Art. 6 (1) lit. a DS-GVO, which you have given us by your selection in the cookie banner. You have the right to revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. To do this, please change the settings by clicking on the "Cookie Policy" on our website.

    • Marketing
      For marketing purposes, cookies are used to follow visitors on websites. The intention is to show ads that are relevant and appealing to the individual user and therefore more valuable to publishers and advertising third parties.

      The legal basis for the processing of these cookies is your consent according to Art. 6 (1) lit. a DS-GVO, which you have given us by your selection in the cookie banner. You have the right to revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. To do this, please change the settings by clicking on the "Cookie Policy" on our website.

  2. Possibility to object
    Furthermore, you can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. To do this, please change the settings on this page.

You can delete cookies already stored on your terminal device at any time. If you wish to prevent the use of cookies, you can refuse to accept cookies in your browser. Please refer to the instructions of your browser manufacturer for details of how this works.

Use of Usercentrics: Cookie consent

  1. Description, purpose and scope of data processing
    The website uses the Usercentrics Consent Management Platform to fulfil the legal obligation according to Art. 7 (1) DSGVO. The operator is Usercentrics GmbH, Rosental 4, 80331 Munich. The Usercentrics Consent Management Platform collects log file data, user agent (device, browser type, browser language, browser version, resolution) and consent data (consent yes/no, timestamp, data scope, data attributes, controllerID, processorID, consentID) via a JavaScript. This JavaScript enables Usercentrics GmbH to inform users about certain tags and web technologies on our website and to obtain, manage and document their consent.

  2. Legal basis for data processing
    The legal basis for the processing is Art. 6 (1) lit. c DS-GVO (legal obligation). in order to obtain and document the legally required consent for the use of certain technologies.

  3. Recipients and categories of recipients
    The personal data is received by us and our processor Usercentrics. We have concluded a commissioned processing agreement with Usercentrics GmbH in accordance with Art. 28 DS-GVO.
    You can find more information about Usercentrics GmbH on this website.
    The privacy policy of Usercentrics GmbH can be found here.

  4. Duration of data storage
    The data will be deleted as soon as it is no longer required for logging purposes and there are no legal retention obligations to the contrary.

  5. Possibility of objection
    The user can permanently prevent the execution of JavaScript at any time by making the appropriate settings in their browser, which would also prevent Usercentrics from executing the JavaScript.

Contacting by e-mail / telephone

  1. Description and scope of data processing
    We can be contacted via our e-mail address. In this case, the sender's personal data transmitted with the enquiry will be stored. If you call us, we collect caller identification information (caller ID). So, if your phone number is not suppressed or withheld, we will see the phone number you are calling from. This, together with the date as well as the time, is automatically stored in the call log of the destination phone. We do not record the call itself.

  2. Legal basis for data processing
    The legal basis for the processing is Art. 6 para. 1 lit. f DS-GVO (legitimate interest of us as the responsible party). If the purpose of contacting us is to conclude a contract, Art. 6 (1) lit. b DS-GVO is an additional legal basis for processing.

  3. Purpose of the data processing
    The processing of this personal data is solely for the purpose of processing the contact.

  4. Duration of storage
    We will delete your data that we have received in the course of contacting you as soon as it is no longer required to achieve the purpose for which it was collected, i.e. your request has been fully processed and no further communication with you is required or requested by you.

  5. Possibility of objection
    You can object to data processing at any time. The objection should be sent to the following e-mail address: [email protected].
    All personal data stored in the course of contacting you will be deleted in this case. However, we may then not be able to fully process your attachments.

What personal data do we process in the course of our business relationship?

Player account & registration

  1. Description and scope of data processing
    You have the option of setting up a password-protected player account with us. The following data is collected as part of the registration process:
    Personal information:

    • First name

    • Surname

    • Birth name

    • Date of birth

    • Place of birth

    • Gender

    • Street

    • House number

    • Postcode

    • City

    • Country

    Identifying information:

    • E-mail address

    • Password (which you set yourself)

    • Security question and answer (which you define yourself)

    • Mobile number

    Order data, turnover data, payment processing data such as:

    • Data from game participation and your customer profile,

    • Payment data (e.g. IBAN),

    • Data in the context of payment by credit card (e.g. payment amount, currency of payment): Payment amount, currency of the payment amount, name of the customer, address of the customer, authentication code, number)

  2. Legal basis for data processing
    The legal basis for the processing is Art. 6 para. 1 lit. b DS-GVO (fulfilment of a contract), as the registration and the login area are necessary for the fulfilment of the contract or for the implementation of pre-contractual measures. Furthermore, the legal basis is Art. 6 para. 1 lit. c DS-GVO (legal obligation) in conjunction with § 8 para. 1, § 23 para. 1 GlüStV.

  3. Purpose of the data processing
    Registration and login serve the purpose of providing an online gaming function. This includes, among other things, a simplified conclusion of gaming contracts. The personal data is primarily used for the purposes of authentication, authorisation, flow control and contacting.

  4. Duration of storage
    As a matter of principle, we only store your data for as long as we need it for the respective processing purposes. If the data is no longer required for the fulfilment of the processing purposes stated in this data declaration, it will be deleted. Unless legal retention periods (e.g. retention obligations under commercial or tax law) prevent deletion.

  5. Possibility of objection
    A registered user has the option to cancel the registration at any time. The data stored about the user can be changed by the user at any time.

Processing for player protection

OASIS

  1. Description and scope of data processing
    In order to protect players and to combat gambling addiction, an overarching blocking system is maintained. The operator of the central blocking file "OASIS" is the Darmstadt Regional Council, Luisenplatz 2 in 64283 Darmstadt. Personal data of blocked persons is processed in this blocking system. BluBet sends queries to the OASIS blocking system in order to exclude blocked players from gaming operations.

    Data for the player blocking system OASIS (Central Blocking File)

    • Surnames, first names, maiden names,

    • aliases, false names used,

    • date of birth,

    • place of birth,

    • address,

    • Photographs,

    • Reason for barring,

    • duration of barring and reporting office,

    • if applicable, documents and correspondence that led to the blocking.

  2. Legal basis for data processing
    The legal basis for processing is Art. 6 para. 1 lit. c DS-GVO (legal obligation) in conjunction with § 8 para. 1, § 23 para. 1 GlüStV.

LUGAS

To monitor online gambling in Germany, a cross-state system called LUGAS has been set up, to which all licensed gambling providers must transmit information about players and gambling activities. Behind the unwieldy name LUGAS is nothing more than a central database managed by the state. The operator is the Joint Gambling Authority of the Federal States (public law institution) Unit 32 (Central Files and Evaluation System of Safe Servers) Hansering 15, 06108 Halle (Saale). 

In order to monitor the cross-provider monthly deposit limit (according to § 6c GlüStV) and to prevent parallel gambling with several gambling providers on the Internet (§ 6h GlüStV), we transmit the following data from you to the Joint Gambling Authority of the Federal States:

  1. surnames, first names, maiden names

  2. date of birth

  3. place of birth

  4. address

  5. amount of the inter-provider deposit limit set by the player

  6. date of setting the limit

  7. amount and date of deposits made

  8. the information whether a player is active or not

  9. a pseudonym, which is formed from the data in numbers 1-4

  10. a provider-related identification of the player

The legal basis for these transfers is Art. 6 Para. 1 lit. b (fulfillment of contract), c (legal obligation) and lit. f (legitimate interest) DS-GVO.

Processing for transaction monitoring

  1. Description and scope of data processing
    For the monitoring of payment and gaming transactions with regard to suspected cases of money laundering or gambling addiction, the licence software "mentor" is used, which is operated by the provider neccton GmbH, Davidgasse 5, A-7052 Müllendorf. Pseudonymised customer and transaction data are transmitted as part of the monitoring process.

  2. Legal basis for data processing
    The legal basis for the processing is Art. 6 para. 1 lit. c DS-GVO (legal obligation) as well as Art. 6 para. 1 lit. f DS-GVO (legitimate interest). The monitoring serves the fulfilment of legal obligations for the prevention of money laundering as well as the prevention of addiction.

  3. Recipients and categories of recipients
    We and our order processor neccton receive the personal data. We have concluded a commissioned processing agreement with neccton GmbH in accordance with Art. 28 DS-GVO.

    The privacy policy of neccton GmbH can be found here.

  4. Duration of data storage
    We only store your data for as long as it is necessary for the fulfilment of the purpose for which it was collected or if this is provided for by law.

Age and identity check

Description and scope of data processing
We are legally obliged to carry out age verification and identity verification as part of the registration process on our website in order to prevent minors or banned players from participating in the game. Furthermore, we are obliged by the Money Laundering Act to establish your identity.

When opening your player account, we verify your age and identity using the following companies and methods:

  • insic GmbH, Brookweg 6a, 22941 Jersbek
    Information on data privacy here.

  • SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden
    Information on data privacy here.

  • Tolerant Software GmbH & Co. KG, Büchsenstraße 26, 70174 Stuttgart
    Information on data privacy here.

  • Refinitiv Germany GmbH, Friedrich-Ebert-Anlage 49, 60327 Frankfurt
    Information on data privacy here.

In our identification procedure, the data entered by the player is compared in a first step with reference files of SCHUFA Holding AG (SCHUFA procedures "SCHUFA-IdentitätsCheck Premium" as well as "SCHUFA-KontonummernCheck" or comparable successor procedures). The verification of the place of birth, name at birth and the 1 cent transfer are carried out using the service provider insic GmbH, Brookweg 6a, 22941 Jersbek, Germany. If the matching is successful, the company transfers the amount of one cent (0.01 EUR) to the bank account specified by the player in a further step. The transfer text includes a 6-digit activation code, which the game participant must then enter in a designated field on NOVOLINE's website.
We are further required by law to determine whether our gaming guests are sanctioned and politically exposed persons. For these queries the use of an additional service provider is required, which is connected to insic. BluBet has chosen Tolerant Software GmbH & Co. KG, Büchsenstr. 26, 70174 Stuttgart, Germany.
The legal basis for the data processing serves the fulfillment of legal and regulatory requirements. In particular, to fulfill the requirements of the State Gambling Treaty (§4) and the Money Laundering Act. Further legal bases for these transfers are Art. 6 para. 1 lit. b (contract performance) and Art. 6 para. 1 lit. f (legitimate interest) of the DS-GVO.

We regularly check high-risk individuals (including politically exposed persons) using World-Check upon registration and in certain cases where there is a legitimate interest, and transmit your name to Refinitiv Germany GmbH for this purpose. The functions of World-Check in this context include PEP monitoring, anti-money laundering and combating the financing of terrorism.
The legal basis for the processing of your data is Art. 6 para. 1 lit. c DS-GVO (legal obligation) and Art. 6 para. 1 lit. f DS-GVO (legitimate interest).
As data sources Refinitiv, the provider of World-Check mentions over 530 sanction, regulatory and law enforcement lists, national and international data sources. More information on the activities of the private database can be found on this site.

SCHUFA notice IdentityCheck

"Data transmission to SCHUFA".

BluBet Operations Ltd. transmits personal data collected within the scope of this contractual relationship concerning the application, the execution and the termination of this business relationship to SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden. The legal basis for these transfers is Article 6(1)(b) and Article 6(1)(f) of the General Data Protection Regulation (DS-GVO). Transfers based on Article 6(1)(f) of the DSGVO may only take place insofar as this is necessary to protect the legitimate interests of BluBet Operations Ltd. or third parties and does not override the interests or fundamental rights and freedoms of the data subject which require the protection of personal data. The data exchange with the

SCHUFA also serves the purpose of identity verification. SCHUFA processes data and also uses it for the purpose of profiling (scoring) in order to provide its contractual partners in the European Economic Area and in Switzerland and, if applicable, other third countries with

(insofar as an adequacy decision of the European Commission exists with regard to these) information, among other things, to assess the creditworthiness of natural persons. More detailed information on SCHUFA's activities can be found in the SCHUFA information sheet pursuant to Art. 14 DS-GVO or viewed online on this site.

SCHUFA notice SCHUFA-KontonummernCheck plus IBAN.

"Data transmission to SCHUFA".

BluBet Operations Ltd. transmits personal data collected within the scope of this contractual relationship regarding the application, execution and termination of this business relationship to SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden. The legal basis for these transfers is Article 6(1)(b) and Article 6(1)(f) of the General Data Protection Regulation (DS-GVO). Transfers based on Article 6(1)(f) of the DSGVO may only take place if this is necessary to protect the legitimate interests of BluBet Operations Ltd. or third parties and if the interests or fundamental rights and freedoms of the data subject, which require the protection of personal data, do not override these interests. The exchange of data with SCHUFA also serves to verify the self-disclosures made by the Customer. More detailed information on SCHUFA's activities can be found in the SCHUFA information sheet pursuant to Art. 14 DS-GVO or viewed online on this site.

Supplementary SCHUFA information

1. Name and contact details of the responsible body and of the company data protection officer:

SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, Germany, Tel.: +49 (0) 6 11-92 78 0

The SCHUFA Data Protection Officer can be contacted at the above address, at the address of the Data Protection Department or by e-mail at [email protected].

2. Data Processing by SCHUFA

2.1 Purposes of data processing and legitimate interests pursued by SCHUFA or a third party

SCHUFA processes personal data in order to provide authorized recipients with information for assessing the creditworthiness of natural persons and legal entities. For this purpose, it also determines and transmits score values. It only provides the information if a legitimate interest in this has been credibly demonstrated in the individual case and processing is permissible after weighing up all interests. The legitimate interest is given in particular before entering into transactions with a financial default risk. The creditworthiness check serves to protect recipients from losses in the credit business and at the same time opens up the possibility of protecting borrowers from excessive indebtedness by providing advice. The data is also processed for fraud prevention, creditworthiness checks, money laundering prevention, identity and age checks, address determination, customer care or risk management, and pricing or conditioning. In addition to the aforementioned purposes, SCHUFA also processes personal data for internal purposes (e.g. assertion of legal claims and defense in legal disputes, further development of services and products, research and development, in particular to carry out internal research projects (e.g. SCHUFA Credit Compass) or to participate in national and international external research projects in the area of the aforementioned processing purposes, and to ensure IT security and IT operations). The legitimate interest in this arises from the respective purposes and is otherwise of an economic nature (efficient fulfillment of tasks, avoidance of legal risks). Anonymized data may also be processed. SCHUFA will inform about any changes in the purposes of data processing in accordance with Art. 14 (4) DS-GVO.

2.2 Legal basis for data processing

SCHUFA processes personal data on the basis of the provisions of the General Data Protection Regulation and the Federal Data Protection Act. Processing is carried out on the basis of consents (Art. 6 (1) (a) DS-GVO) and on the basis of Art. 6 (1) (f) DS-GVO, insofar as the processing is necessary to protect the legitimate interests of the controller or a third party and the interests or fundamental rights and freedoms of the data subject, which require the protection of personal data, do not override. Consents may be revoked at any time vis-à-vis the contractual partner concerned. This also applies to consents already granted before the entry into force of the GDPR. The revocation of consent does not affect the lawfulness of the personal data processed until the revocation.

2.3 Origin of the data

SCHUFA receives its data from its contractual partners on the one hand. These are institutions, financial companies and payment service providers located in the European Economic Area and Switzerland and, if applicable, other third countries (provided that a corresponding adequacy decision of the European Commission exists for these or standard contractual clauses have been agreed upon, which can be viewed here) that bear a financial default risk (e.g. banks, savings banks, cooperative banks, credit institutions, etc.). e.g. banks, savings banks, cooperative banks, credit card, factoring and leasing companies) as well as other contractual partners who use SCHUFA products for the purposes stated in section 2.1, in particular from the (mail-order) trade, e-commerce, service, rental, energy supply, telecommunications, insurance or collection sectors. In addition, SCHUFA processes information from generally accessible sources such as public directories and official announcements (e.g. debtor directories, insolvency announcements) or from compliance lists (e.g. lists of politically exposed persons and sanctions lists) as well as from data suppliers. SCHUFA may also store data subjects' own information after appropriate notification and verification.

2.4 Categories of personal data processed (personal data, payment history and contract compliance)

Personal data, e.g. surname (if applicable, also previous names that are provided with information upon separate request), first name, date of birth, place of birth, address, previous addresses | Information on the commencement and contractual performance of a transaction (e.g. current accounts, installment credits, credit cards, garnishment protection accounts, basic accounts) | Information on unfulfilled payment obligations, such as undisputed, due and repeatedly reminded or titled claims as well as their settlement | Information on abusive or other fraudulent behavior such as e.g. deception of identity or creditworthiness | Information from generally accessible sources (e.g. debtor directories, insolvency notices) | Data from compliance lists | Information whether and in which function an entry exists in generally accessible sources for a public figure with matching personal data | Address data | Score values

2.5 Categories of recipients of personal data

Recipients are contractual partners located in the European Economic Area, Switzerland and, if applicable, other third countries (provided that a corresponding adequacy decision of the European Commission exists for these or standard contractual clauses have been agreed, which can be viewed here) in accordance with section 2.3. Other recipients may be external contractors of SCHUFA in accordance with Art. 28 DS-GVO as well as external and internal SCHUFA offices. SCHUFA is also subject to the statutory powers of intervention of government agencies.

2.6 Duration of data storage

SCHUFA stores information about individuals only for a certain period of time. The decisive criterion for determining this duration is the necessity of processing for the above-mentioned purposes. The storage periods are specified in detail in a Code of Conduct of the association "Die Wirtschaftsauskunfteien e. V." (can be viewed here). Information about inquiries is deleted after 12 months on a daily basis.

3. Data subject rights

Every data subject has the right to information from SCHUFA pursuant to Art. 15 DS-GVO, the right to rectification pursuant to Art. 16 DS-GVO, the right to deletion pursuant to Art. 17 DS-GVO and the right to restriction of processing pursuant to Art. 18 DS-GVO. SCHUFA has established a Private Client ServiceCenter for concerns of data subjects, which can be reached in writing at SCHUFA Holding AG, Privatkunden ServiceCenter, Postfach 10 34 41, 50474 Cologne, by telephone at +49 (0) 611-92780 and via a query form here. In addition, it is possible to contact the supervisory authority responsible for SCHUFA, the Hessian Commissioner for Data Protection and Freedom of Information. Consents can be revoked at any time vis-à-vis the relevant contractual partner.

According to Art. 21 (1) DS-GVO, data processing may be refused for reasons,

which arise from the particular situation of the data subject. The objection can be made without any formalities and should be addressed to SCHUFA Holding AG, Privatkunden ServiceCenter, Postfach 10 34 41, 50474 Cologne.

4. Profiling (Scoring)

In addition to providing information about the information stored about a person, SCHUFA supports its contractual partners in their decision-making by profiling, in particular by means of so-called score values. This helps, for example, to process everyday credit transactions quickly.

The generic term "profiling" refers to the processing of personal data by analyzing certain aspects of a person. Scoring is of particular importance in the context of credit assessment and fraud prevention. However, scoring can also serve to fulfill other purposes mentioned in Section 2.1 of this SCHUFA information. Scoring involves using information collected and experience gained in the past to make a forecast about future events or behavior. Based on the information stored about a person at SCHUFA, an assignment is made to statistical groups of persons who had a similar data basis in the past.

In addition to the logistic regression method, which has been established for many years in the area of credit scoring, SCHUFA can also use scoring methods from the areas of so-called complex non-linear methods or expert-based methods. It is always of particular importance to SCHUFA that the methods used are mathematically and statistically recognized and scientifically sound. Independent external experts confirm the scientific nature of these procedures. In addition, the procedures used are disclosed to the responsible supervisory authority. For SCHUFA, it is a matter of course to regularly check the quality and up-to-dateness of the procedures used and to make appropriate updates.

The SCHUFA determines creditworthiness score values on the basis of the data stored about a person at the SCHUFA, which are also shown in the data copy in accordance with Art. 15 DS-GVO. Based on this information stored at SCHUFA, an assignment is then made to statistical groups of persons who had a similar data basis in the past. For the determination of score values on creditworthiness, the stored data is summarized in so-called data types, which can be viewed here. When determining score values for other purposes, other data (types) may also be included. Information on nationality or particularly sensitive data in accordance with Art. 9 DS-GVO (e.g. ethnic origin or information on political or religious attitudes) are not stored by SCHUFA and are therefore not available for profiling. The assertion of the rights of the data subject under the DS-GVO, such as the right to inspect the data stored about oneself at SCHUFA pursuant to Art. 15 DS-GVO, also has no influence on profiling. In addition, SCHUFA takes into account the provisions of Section 31 BDSG when scoring.

The probability with which a person will repay a mortgage loan, for example, does not have to correspond to the probability with which he or she will pay a mail-order invoice on time. For this reason, SCHUFA offers its contractual partners different industry-specific or even customer-specific score models. Score values are constantly changing because the data stored at SCHUFA is also constantly changing. New data is added, for example, while others are deleted due to storage periods. In addition, the data itself also changes over time (e.g., the duration of the existence of a business relationship), so changes can occur even without new data.

Important to know: SCHUFA itself does not make any decisions. It merely supports the affiliated contractual partners with its information and profiling in the decision-making process. The decision for or against a transaction, on the other hand, is made solely by the direct business partner. This applies even if he relies solely on the information provided by SCHUFA. Further information on profiling and scoring at SCHUFA (e.g. on the procedures currently in use) can be found here.

Use of Video-Ident-Procedure

For legal reasons, we are obliged to establish the identity of each gaming guest by means of a valid identification document and to record certain details from the identification document. We therefore offer our potential gaming guests the possibility of establishing their identity by means of a web-based video identification procedure using encrypted transmission.

Use of PXL-Vision

The use of our services is governed by our Terms and Conditions, which you can find linked on our website.
When you register with us, it may be necessary for you to perform an identification process via your smartphone. The information about the data processing provided for this identification process can be found at the end of this statement.
Information on the badge identification process:

  1. Categories of personal data processed.

    1. When you call up the identification function, we collect and process the following data:

      • The identification number of your terminal device (UDID),

      • End device type,

      • Operating system of the end device,

      • browser version,

      • Session cookie (for load balancing)

    2. When you initiate and perform a verification process, the following personal data is collected and processed (identification data):

      1. Master data: Identity card data
        Family name, name at birth, first names, degree of doctorate, date of birth, place of birth, address, nationality, type of document, last day of validity, service- and card-specific indicator, country code, indication whether a certain age is exceeded or not, indication whether a place of residence corresponds to the queried place of residence, and order name, artist name, ID card number

      2. Photo data
        We collect both a photo of both sides of your ID document, your person photo from the ID document or (if applicable and available) from the NFC data of your ID document and the selfie video of your face.

      3. Special categories of personal data
        Biometric data such as the facial data.

  2. Purposes for which the personal data are processed in the identification process:

    1. Carrying out the identification process in the context of consent.
      Identification data and biometric data such as the ID photo and selfie video to carry out the identification and verification process.

    2. Provision of the contractually agreed service
      Processing of the identification data for matching with the data set provided by you in the context of the contract.
      Processing of the photos and selfie video to carry out the matching of the ID photo and the person recorded during use, as well as to match this data with user data available to us.

  3. Automated decision making
    Upon successful matching of the identification and biometric data, an automated decision is made regarding the identity of the user with the documents scanned from the user. This decision is not based on personal characteristics of the user, such as age, gender, interests, knowledge, etc., but solely on the algorithmic matching of the image files and the matching of the identification data. Profiling does not take place.
    In the context of data processing for identification purposes, you are entitled to the same statutory rights as a data subject, which we inform you about in our general data protection commitment.

Data privacy notice on data processing for development purposes in the context of machine learning

The verification process is based on complex analysis algorithms that must be continuously improved in order to provide a reliable analysis result. The processing of this data for this purpose, which differs from the pure identification service, is dependent on the express consent of the user concerned under data protection law. We therefore ask you for this consent before using the product. If you consent, the collected data will be stored on separate servers by our order processor, the developer of the identification technology, the company PXL Vision AG, Zurich, and used to improve the algorithms and their technology. Of course, strict technical and organizational protection measures also apply here. The employees entrusted with the evaluation of the data and the provider of the service are separately committed to strict compliance with data protection and confidentiality.

In order to ensure fair and transparent processing, we hereby inform you in accordance with Art. 13 DS-GVO about the processing of this data within the scope of this purpose:

  1. Storage period and criteria for the storage period.
    In principle, the effective use of machine learning requires algorithms and data that are as comprehensive as possible. Therefore, the storage of the data is basically necessary and reasonable. The data will be deleted if you request the deletion of your data or object to its use, which will result in immediate deletion.

  2. Right to object at any time
    You may object to the use of your data for machine learning purposes at any time by sending an e-mail to us. This will not affect the lawfulness of the processing of your data carried out on the basis of your consent up to the time of revocation.

  3. Right to complain to a supervisory authority
    You have the right to complain to a supervisory authority about the processing of your data.

  4. Legal basis of data processing
    The collection and processing of your data in the context of machine learning is based on your voluntary consent and for the purpose of providing services in accordance with the contract.

  5. Automatic decision making and profiling
    The machine learning processes and the associated evaluation of biometric data to improve identity verification are not used for profiling or via profiling. The biometric data and the identification data are not used to evaluate personal aspects of an individual that would analyze or categorize you as a data subject in terms of personal characteristics, age, interests, health, economic situation, location or behavior that could put you at a legal disadvantage. The data collected and processed with your consent is used exclusively for the algorithmic matching of your face with the data stored in the identification document and for the extraction of identification-relevant information from the identification document and the authenticity check of the document. As part of an identity check via the app, an automatic verification decision is made if the match is positive, but you voluntarily initiate the verification process for use with a transaction partner of your choice. It is precisely to make this automatic decision as reliable as possible that the use of biometric data exclusively for this purpose within the machine learning processes is of particular importance. Your data is not processed for any other purpose and the automatic decision during verification is based solely on the algorithmic comparison of your biometric facial data without any further evaluation of the same.

Increase of the deposit limit

  1. Description and scope of data processing
    As a verified player, you have the option of increasing your legal deposit limit. If you decide to take this step, there are two possible procedures, namely the automated or manual credit check.

    • Automated credit check
      By requesting a limit higher than the statutory limit of 1,000 euros in your player account, or by making a deposit that exceeds the deposit amount of 1,000 euros per calendar month, you initiate the automated credit check process carried out by SCHUFA Holding AG. As a result of this check, we receive either a confirmation (OK) or a rejection (not OK) from SCHUFA.

      According to SCHUFA, the SCHUFA gambling information has no influence on any further credit assessment. It merely stores the information that a gambling provider has requested information from SCHUFA and, if applicable, which score value has been transmitted. This is intended to ensure transparency for users.

      We also use the service provider finAPI GmbH as part of the credit check to retrieve your account information from your account-holding bank. finAPI is a payment institution regulated by the German Federal Financial Supervisory Authority (BaFin) that is authorized to provide account information services and payment initiation services. On your behalf, finAPI retrieves your account data directly from your bank and then transmits the necessary data to us. In doing so, finAPI processes your data as an independent controller on the basis of a contract with you.

    • Manual credit check
      In addition to the automated credit check, registered players are free to undergo a manual check. In this context, our player protection department may request certain documents, including income tax statements, alternative proof of income and bank statements. These documents are required in order to carry out a comprehensive assessment of your financial situation.

  2. Categories of personal data

    • Identity data (surname, first name, address)

    • Financial data (bank details)

  3. Legal basis for data processing
    The legal basis for these data transfers is Art. 6 para. 1 lit. b GDPR (fulfillment of contract) and Art.6 para.1 lit. f GDPR (legitimate interest). Transfers on the basis of Article 6(1)(f) GDPR may only take place insofar as this is necessary to safeguard the legitimate interests of the gambling provider or third parties and does not outweigh the interests or fundamental rights and freedoms of the data subject that require the protection of personal data. The exchange of data with SCHUFA serves in particular to fulfill legal obligations for player protection and to check the economic performance of gambling, for example in the context of an intended limit increase.

    The transmission of documents as part of the manual check is voluntary and based on your consent (Art. 6 para. 1 lit. a GDPR). The subsequent processing is also carried out in this case on the basis of Art. 6 para. 1 lit. b and f GDPR.

    There is no legal obligation to provide us with these documents. Without providing this data, we will generally not be able to perform our legal task (assessing your performance) and will have to exclude you from the manual limit increase.

  4. Duration of data processing
    We only store your data for as long as is necessary for the respective purpose of data processing (e.g. processing your request or statutory retention periods or for legal defense).

  5. Transfer of personal data to third parties and processors

    • SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden
      Information on data privacy here.
      SCHUFA does not use the data transmitted to us for further scoring or credit assessments.

    • insic GmbH, Brookweg 6a, 22941 Jersbek
      Information on data privacy here.

    • finAPI GmbH, Adams-Lehmann-Straße 44, 80797 München
      Information on data privacy here.

Use of Zendesk

  1. Description, purpose and scope of data processing
    We use the CRM system Zendesk to process user enquiries. The provider is Zendesk, Inc, 1019 Market Street in San Francisco, CA 94103 USA. In order to process your enquiries, necessary data such as surname, first name, postal address, telephone number and e-mail address are collected via our website.

  2. Legal basis for data processing
    The legal basis for the processing is Art. 6 (1) lit. f DS-GVO (legitimate interest). We use Zendesk to be able to process your enquiries quickly and efficiently.

  3. Recipients and categories of recipients
    We and our order processor Zendesk receive the personal data. We have concluded a commissioned processing agreement with Zendesk Inc. in accordance with Art. 28 DS-GVO.
    The privacy policy of Zendesk Inc. can be found here.

  4. Duration of data storage
    The stored data is deleted as soon as it is no longer required for our recording purposes.

Use of Tradedoubler technology

  1. Description, purpose and scope of data processing
    We process your personal data within the framework of the Tradedoubler technology (of Tradedoubler GmbH, Herzog-Wilhelm-Straße 26, 80331 Munich, Germany) in order to track whether you come from the website of one of our cooperation partners and thus to measure the success of our affiliate partners. This information is evaluated by the technology provider Tradedoubler and made available to us.

  2. Legal basis for data processing
    The legal basis for the processing is Art. 6 Para. 1 lit. a DS-GVO (consent).

  3. Recipients and categories of recipients
    We and our order processor Tradedoubler receive the personal data. We have concluded a commissioned processing agreement with Tradedoubler in accordance with Art. 28 DS-GVO.
    You can find more information about Tradedoubler GmbH on their website.
    The privacy policy of Tradedoubler GmbH can be found here.

  4. Transmission to third countries
    There is no transmission to third countries.

  5. Duration of data storage
    The data stored by the tracking will be deleted as soon as it is no longer required for our recording purposes, at the latest after 30 days.

  6. Possibility of objection
    You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Use of Symplify

  1. Description and scope of data processing
    We use the system of Symplify Technologies AB, 55 Drottninggatan, Stockholm, for marketing communication (e.g. newsletters or push notifications) and for archiving player data. With your consent to receive newsletters, Symplify acts as a mailing service provider. In order to further improve our offer, data on the use of the newsletter (opening and click rates) is collected and statistically processed. We use this data in particular to analyze how recipients interact with us. We are also obliged to archive player data for player protection and money laundering prevention.
    We also use conversion tracking to advertise our offer in a targeted manner. If you click on an ad, the conversion tracking we use stores a cookie on your device. These so-called conversion cookies lose their validity after 30 days and are not used for your personal identification.
    If the cookie is still valid and you visit a certain page of our website, both we and Symplify can evaluate that you have clicked on one of our ads in the newsletter and that you have subsequently been redirected to our website.

  2. Legal basis for data processing
    The legal basis for data processing is Art. 6 para. 1 a GDPR (consent), Art. 6 para. 1 c GDPR (legal obligation) and Art. 6 para. 1 f GDPR (legitimate interest).

  3. Recipients and categories of recipients
    We and our processor Symplify receive the personal data. We have concluded an agreement with Symplify for order processing in accordance with Art. 28 GDPR.
    Further information about Symplify Technologies AB can be found on their website.
    The privacy policy of Symplify Technologies AB can be found here.

  4. Transfer to third countries
    Data is not transferred to third countries.

  5. Duration of data storage
    We only store your data for as long as it is necessary to fulfill the purpose for which it was collected (e.g. as part of the consent) or if this is required by law.

  6. Possibility of objection
    You can revoke your consent at any time.

Payment service provider

Adyen

  1. Description and scope of data processing
    Within the framework of the deposit, you have the option to select a payment method (VISA, MasterCard, etc.). For the processing of payments, we work together with the payment service provider Adyen N.V., Simon Carmiggeltstraat 6-50, 1011 DJ Amsterdam, The Netherlands (hereinafter: Adyen).
    When you select a payment option, your data is automatically transmitted to Adyen. By selecting a payment option, you consent to the transmission of your personal data.
    For the purpose of preventing and detecting fraud, we transmit your IP address to Adyen, among other things. All data is transmitted in encrypted form. Adyen collects and stores the data and only passes it on to the companies involved in the payment process. We do not collect or store the payment data.
    We have concluded an order processing agreement with Adyen in accordance with Art. 28 DS-GVO.
    Information on data protection at Adyen can be found here.
    Bank transfer is available for the purpose of withdrawal.

  2. Legal basis for data processing
    The legal basis for data processing is Art. 6 (1) b DS-GVO, as the processing of the data is necessary for the deposit and withdrawal and thus for the performance of the contract.

PayPal

If you want to pay us with PayPal, the amount to be paid by you together with your first and last name, e-mail address, telephone number and IP address will be transmitted to PayPal (PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg), so that you can authorize the payment to us to PayPal. In addition, PayPal offers the possibility to process virtual payments via credit cards if a user does not maintain a PayPal account.
The legal basis for data processing is Art. 6 para. 1 lit. b DS-GVO (contract performance). I.e. the processing of your data is necessary for the fulfillment of the agreement on a payment via PayPal. Furthermore, the legal basis is Art. 6 para. 1 f DS-GVO (legitimate interest). I.e. we have a legitimate interest to offer you effective and secure payment options and in this context to prevent fraud). Payment with PayPal is voluntary, we provide you with a number of other payment options.
PayPal may conduct a credit check to ensure your willingness and ability to pay. This corresponds to the legitimate interest of PayPal (according to Art. 6 para. 1 lit. f DS-GVO) and serves the execution of the contract (according to Art. 6 para. 1 lit. b DS-GVO). For this purpose, your data (name, address and date of birth, bank account details) will be passed on to credit agencies. We have no influence on this process and only receive the result, whether the payment was made or rejected or a check is pending. You can find more information about data protection at PayPal on the PayPal website.
Your data will be stored until the completion of the payment processing. This also includes the period required for the processing of refunds, claims management and fraud prevention.

Paysafecard

We offer you the payment by Paysafecard. The provider of this payment service is "Paysafe Prepaid Services Limited, 3rd floor Kilmore House, Spencer Dock, Dublin 1, Ireland".
If you decide to pay by Paysafecard, the payment data you enter will be transmitted to Paysafecard.
The legal basis for the transmission of your data to Paysafecard is Art. 6 para. 1 lit. a DS-GVO (consent) and Art. 6 para. 1 lit. b DS-GVO (processing for the performance of a contract).
Consent to data processing can be revoked at any time. A revocation does not affect the validity of past data processing operations.
You can learn more about the data processed through the use of Paysafecard on their website.

Tracking and analysis tools

The tracking and targeting measures listed below and used by us are carried out on the basis of Art. 6 (1) a DS-GVO.
With the tracking measures used, we want to ensure a needs-based design and the ongoing optimisation of our website. In addition, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you.

Use of Crazy Egg

  1. Description, purpose and scope of data processing
    Our website uses a website analysis tool from Crazy Egg (Crazy Egg Inc., 16220 E. Ridgeview Lane, La Mirada, CA 90638) to record interactions (only with anonymized IP address). Crazy Egg uses cookies to evaluate how customers use the website (e.g., what content is clicked on). We use this information to improve the functionality and presentation of our website, thereby enabling you to use our website more optimally. Consequently, visual usage profiles are created (e.g. so-called heat maps). When Crazy Egg is used, no personal data is collected, processed or used.
    We have concluded a contract for commissioned processing with Crazy Egg in accordance with Art. 28 DS-GVO in conjunction with the EU standard contractual clauses, in which Crazy Egg undertakes to protect the data of our users and to process it in accordance with the applicable data protection regulations. Crazy Egg uses the collected data exclusively on our behalf, for the purpose stated here. Crazy Egg will not use the data for any other purpose or pass it on to third parties. A storage of the data collected by Crazy Egg together with other personal data of our website visitors does not take place.

  2. Legal basis for data processing
    The legal basis for the processing is Art. 6 para. 1 lit. a DS-GVO (consent).

  3. Recipients and categories of recipients
    Further information about Crazy Egg Inc. and the Crazy Egg tool can be found on their website.
    You can find the privacy policy of Crazy Egg Inc. here.

  4. Duration of data storage
    The data stored by the tracking will be deleted as soon as it is no longer required for our recording purposes, at the latest after one year.

  5. Option to object
    If you do not want Crazy Egg to collect data, you can object to this by deactivating the tracking functions in your web browser. Crazy Egg offers more detailed information under this link.

Google services

We use various services of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. By integrating Google services, Google may process personal data. It cannot be ruled out that this data is also processed outside the EU/EEA in a so-called third country.

Use of Google Tag Manager

Google Tag Manager is a service provided by Google Ireland Limited. The Google Tag Manager allows the simplified integration of various scripts for web analysis and remarketing into your own website. It is not a tracking service in the true sense. The Google Tag Manager merely passes on data and does not process it itself.
No personal data is processed.
Google Ireland Limited is responsible for further data processing. For more information, please visit this site.

Tracking by Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the "cookie" about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymisation is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. We use Google Analytics with IP anonymisation activated. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. For more information on terms of use and data protection, please visit this site and this site.

If individual pages of our website are called up, the following data will be stored: anonymised IP address; the website called up; the website from which the user accessed the page called up on our website; the sub-pages called up from the page called up; the length of stay; the frequency with which the website is called up.

The legal basis for the processing of personal data is the declaration of consent given by you when calling up this website in the context of our cookie banner (Art. 6 para. 1 lit. a DS-GVO). You can revoke the consent you have given at any time with effect for the future.

Alternatively, you may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available here.

The data stored by the tracking will be deleted as soon as it is no longer required for our recording purposes.

Use of Google Fonts:

  1. Description, purpose and scope of data processing.
    This website uses so-called web fonts, from Google, for the uniform display of fonts. The service provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, the browser you are using must connect to Google's servers. This informs Google that our website has been accessed via your IP address. If your browser does not support web fonts, a standard font will be used by your computer.

  2. Legal basis for data processing
    The legal basis for the processing is Art. 6 para. 1 lit. a DS-GVO (consent).

  3. Recipients and categories of recipients
    Further information is available on this site; data protection declaration on this site.

Google Conversion Tracking

The website uses Google's conversion tracking. When you click on an ad placed by Google, a conversion tracking cookie valid for 30 days is stored on your terminal device. This cookie is not used for personal identification. The information obtained using the conversion cookie is used to create conversion statistics for Google Ads customers.
The legal basis for the processing of the data is Art. 6 para. 1 lit. a DS-GVO (consent).

Option to object
You have the right to revoke your consent at any time without giving reasons with effect for the future.
You can deactivate interest-based Google ads on Google in your browser by activating the "Off" button on this site or by deactivating them here.

Google AdSense

This website uses Google AdSense, an advertising integration service provided by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. Google AdSense uses cookies to help the website analyze how users use the site. Google AdSense also uses so-called web beacons (invisible graphics). Through these web beacons, information such as visitor traffic on these pages can be evaluated. This enables Google to place contextual third-party advertisements, based for example on search terms in search engines or keywords of the website content, on our online offers.
The information generated by cookies and web beacons about the use of this website (including your IP address) and delivery of advertising formats will be transmitted to and stored by Google on servers in the United States. This information may be passed on by Google to contractual partners of Google. However, Google will not merge your IP address with other data stored by you. For more information on how Google AdSense works and Google's privacy policy, please visit this site.
The legal basis for the processing of the data is Art. 6 para. 1 lit. a DS-GVO (consent).

Option to object
You have the right to revoke your consent at any time without giving reasons with effect for the future.
If you do not want Google AdSense cookies to be used, you can prevent the installation of cookies by setting your browser software accordingly via this link.

Google Marketing Platform

Our website also uses other services of the Google Marketing Platform (formerly "Google Doubleclick"). These services use cookies to serve ads that are relevant to users, to improve campaign performance reports, or to prevent a user from being served ads more than once.  

Google uses a cookie ID to record which ads are displayed in which browser and can thus prevent them from being displayed more than once. In addition, Google can use cookie IDs to record so-called conversions, i.e. whether a user sees an ad and later calls up the advertiser's website and purchases something there. According to Google, these cookies do not contain any personal information.

Your browser automatically establishes a direct connection with Google's server. We have no influence on the scope and further use of the data collected by Google through the use of this service. According to Google, by integrating these services, Google receives the information that you have called up the relevant part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your user account. Even if you are not registered with Google or have not logged in, there is the possibility that the provider learns your IP address and stores it.

In addition, cookies allow us to understand whether you take certain actions on our website after you have accessed or clicked on (conversion tracking) one of our ads on Google or on another platform ("Floodlight"). Google uses this cookie to understand the content you have interacted with on our websites in order to later send you targeted advertising. 

You can prevent the tracking process by making the appropriate setting in your browser software (e.g. third-party cookies disabled), disable cookies for conversion tracking by blocking cookies from the domain www.googleadservices.com in your browser settings, regarding interest-based ads from the providers that are part of the self-regulatory campaign "About Ads" via this link or this link. We would like to point out that in this case you may not be able to use all functions of this offer to their full extent.

For more information on the Google Marketing Platform, please visit this site.

The legal basis for the processing of the data is Art. 6 para. 1 lit. a DS-GVO (consent).

Option to object
You have the right to revoke your consent at any time without giving reasons with effect for the future.

Facebook Pixel, Facebook Custom Audiences and Facebook Conversion

Within our website, the so-called "Facebook Pixel" of the social network Facebook, which is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"), is used.

With the help of the Facebook pixel, it is possible for Facebook, on the one hand, to determine you as a visitor to our online offer as a target group for the display of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those Facebook users who have also shown an interest in our online offer or who have the certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) that we transmit to Facebook (so-called "Custom Audiences"). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of users and do not have a harassing effect. With the help of the Facebook pixel, we can further track the effectiveness of the Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called "conversion").

The legal basis for the use of the Facebook Pixel as well as the storage of "conversion cookies" is based on Art. 6 para. 1 lit. a DS-GVO (consent).

The processing of the data by Facebook takes place within the framework of Facebook's data usage policy. Accordingly, general notes on the display of Facebook ads, in the data policy

For the processing of data for which Facebook acts as an order data processor, we have concluded an order data processing agreement with Facebook. 

Option to object
You have the right to revoke your consent at any time without giving reasons with effect for the future.

Microsoft Advertising

Microsoft Conversion Tracking

We use the "Microsoft Advertising Conversion Tracking" (formerly "Bing Ads") application from Microsoft Corporation ("Microsoft") to measure the reach of advertisements. It is used to determine how successful individual advertising efforts by us on Bing are. In this way, we want to develop and display advertising that is of interest to you and make our offer more attractive. For this purpose, the UET Tag (Universal Event Tracking Tag) from Microsoft is integrated into our online offer.

With the help of this JavaScript code, Microsoft is enabled to collect pseudonymized data about your visit and the use of our online offer via cookies (e.g. about the browser session and the displayed website) and to provide us with aggregated, non-personal statistics on this basis (e.g. how many visitors have reached a certain target page). This allows us to track the actions that took place after an advertisement was seen on Bing or after it was clicked on. 

The legal basis for the processing of the data is Art. 6 para. 1 lit. a DS-GVO (consent).

Option to object
You have the right to revoke your consent at any time without giving reasons with effect for the future.

Microsoft Advertising Remarketing

We also use the "Microsoft Advertising Remarketing" (fomerly "Bing Ads") application. Through this application, we can display our advertisements to you after your visit to our website when you continue to use the Internet. In this way, we want to show you advertising that is of interest to you. This is done via a cookie stored in your browser (see above), through which your usage behavior is recorded and evaluated. No personal information is disclosed to us about individual website visitors, and website customer target groups can only be targeted by us in advertisements if the customer target group has reached a critical size in terms of numbers. This makes it impossible for us to determine individual visitor identities.

You can disable tracking in various ways. For example, you can prevent the storage of cookies in your browser settings, whereby our online offer may then only function in a restricted manner for you. Deactivating interest-based ads is also possible at this site

The legal basis for the processing of the data is Art. 6 para. 1 lit. a DS-GVO (consent).

Option to object
You have the right to revoke your consent at any time without giving reasons with effect for the future.

Use of MiQ

Purpose and legal basis for data processing
We use MiQ from the provider MiQ Digital Ltd, 52-54 High Holborn, London, WC1V 6RL ("MiQ") on our website. MiQ's pixel collects cookie ID, truncated IP address (anonymized IP address), timestamp, user agent, referrer URL from our site. These variables describe usage and interactions on this site and cannot be used to personally identify the visitor. MiQ uses the data collected to reach our users across the web using programmatic advertising platforms and to gain general insights into the behavior and interests of our users.

The legal basis for processing the data is Art. 6 para. 1 lit. a DS-GVO (consent).

Option to object
You have the right to revoke your consent at any time without giving reasons with effect for the future. If you do not agree to the future transmission of your data to MiQ in the context of using our website, you have the option of completely deactivating MiQ in your browser settings. Furthermore, you can set a cookie on this site that prevents data transmission. If you use multiple browsers, you must do this in each browser. In the event of revocation, you may no longer be able to use all the functions of our websites to their full extent.

Further information on MiQ data protection can be found here. You are not obliged to provide your personal data. The provision is neither required by law or contract nor necessary for the conclusion of a contract. However, failure to provide such data could result in you not being able to use our website or not being able to use it to its full extent.

Yahoo Web Analytics

We use the web analytics tool from Yahoo (Yahoo EMEA Limited, 5-7 Point Square, North Wall Quay, Dublin 1, Ireland. ). The web analytics service "Yahoo Web Analytics" uses technologies such as "cookies", "tracking pixels" and "device fingerprinting" to track specific user behavior on websites. This also involves processing information that is stored on users' end devices. With the help of the tracking pixels embedded in websites and the cookies stored on users' end devices, Yahoo Web Analytics processes the information generated about the use of our website by users' end devices - e.g. that a certain web page was called up - and access data for the purpose of statistical analysis of website use. Access data includes, in particular, the IP address, browser information, the website previously visited, and the date and time of the server request. The legal basis for data processing is Art. 6 para. 1 lit. a DS-GVO. The storage period of your data is twelve months. Further information on data protection within the scope of Yahoo Web Analytics can be found here.

Revocation of your consent to processing is possible at any time. In this case, the lawfulness of the processing carried out on the basis of the consent until the revocation is not affected by the revocation.

Taboola

We use content discovery technology from Taboola (16 Madison Square West, 7th Floor, New York, New York 10010) to recommend additional online content that may be of interest to you. Taboola's representative in the EU is LionheartSquared (Europe) Ltd, 2 Pembroke House, Upper Pembroke Street 28 - 32, Dublin, D02 EK 84, Ireland. In order to provide these recommendations, Taboola uses cookies and similar technologies to collect information about your device and your user behavior on this website (and other partner websites) and creates user profiles using pseudonyms, which in principle do not allow any conclusions to be drawn about personal data. The legal basis for the processing is the declaration of consent given by you when calling up this website in the context of our cookie banner (Art. 6 para. 1 lit. a DS-GVO).

In addition to the general revocation options, you can also use this link to revoke your consent and prevent the collection by Taboola within this website in the future.

The pseudonymous profiles created in this way are stored by Taboola for 13 months.

For more information, please see Taboola's privacy policy.

Tracking technology of the Ingenious Partner Management Platform

We use tracking technology from Ingenious Technologies AG, Französische Straße 48, 10117 Berlin, Germany, to establish a connection between a user's click on an advertising medium or the display of an advertising medium (touch point) and an action by you (e.g. registration or newsletter subscription). At each touch point, your browser sends an HTTP request to the Ingenious server, which transmits certain information.

This information includes the URL of the website on which the advertising material is placed (referrer URL), the browser identification (user agent) of the end device (including information about the device type and operating system), the IP address of the end device (this IP address is anonymized by Ingenious before storage), HTTP headers (data packet automatically transmitted by your browser with various technical information), the time of the request and, if previously stored on the end device, the cookie with its entire content.

The tracking technology stores cookies on your end device to document actions. Information about the last touch points is stored in the cookie (i.e. when a specific advertising medium was displayed or clicked on by an end device). A cookie ID generated by Ingenious is also stored in the cookie. For this cookie ID, Ingenious stores the data about the touch points that have been made and information about your actions. The stored touch points can be combined into a sequence chain (user journey) if necessary.

In the case of an action request, the deposit amount is usually transmitted and stored by Ingenious. The following values can also be transmitted and saved: Your customer number, new customer characteristic, your age and gender as well as the information you provided in a customer survey.

The information transmitted to Ingenious and the cookies are used exclusively for the purpose of correctly allocating the success of an advertising medium and the corresponding billing.

All processing described above, in particular the setting of cookies for reading information on the terminal device used, will only be carried out if you have given us your express consent to do so in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "cookie consent tool" provided on the website.

Links to websites of other providers

Our websites may contain links to websites of other providers to which this data protection declaration does not apply. Insofar as the processing of personal data is associated with the use of the websites of other providers, please observe the data protection information of the respective providers.

Recipient categories

Within our company, those offices and departments receive personal data that need it to fulfil the aforementioned purposes. In addition, we sometimes use different service providers and transfer your personal data to other trustworthy recipients. These can be, for example:

  • Hosting service providers for the operation of our servers

  • Development service providers for programming, development, maintenance and support of software applications

  • Social media operators for the provision of social plugins

  • Payment service providers

  • Service providers for age and identity verification

  • Cooperation partners

If external processors are used, they are contractually obliged to do so in accordance with Article 28 DS-GVO.

Data subject rights

You have the following rights in connection with the processing of your personal data by us:

  1. Right to information
    You have a right to information regarding the personal data stored about you. In addition, you have the right to be informed about the information listed in Art. 15 DS-GVO.

  2. Right to correction and right to deletion
    In addition, you have the right to have inaccurate personal data corrected and incomplete personal data completed in accordance with Art. 16 DS-GVO and to have your personal data deleted if the conditions of Art. 17 DS-GVO are met.

  3. Right to restriction of processing
    You may restrict the processing of your personal data under the conditions set out in Art. 18 DS-GVO.

  4. Right to erasure
    If one of the reasons set out in Art. 17(1) DS-GVO applies, you may demand that we delete the personal data relating to you without delay, unless there is an exception to the obligation to delete in accordance with Art. 17(3) DS-GVO.

  5. Right to information
    If you have asserted the right to rectification, erasure or restriction of processing against us, we are obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.
    You have the right to be informed about these recipients.

  6. Right to data portability
    According to Art. 20 DS-GVO, you have the right to receive from us the personal data concerning you in a machine-readable format and to transfer the data to another controller without hindrance, provided that the conditions of Art. 20 para. 1 lit. a DS-GVO are met, or to have your personal data transferred directly from us to another controller, insofar as this is technically feasible and no freedoms and rights of other persons are thereby impaired. This right does not apply to the processing of personal data which is necessary for the performance of a task carried out in the public interest or for the exercise of official authority.

  7. Right of objection
    Pursuant to Art. 21 DS-GVO, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation, insofar as this is carried out on the basis of Art. 6 Para. 1 lit. e or lit. f DS-GVO. In the event of such an objection, we will no longer process this data unless we can demonstrate that there are compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims.

  8. Right to revoke the declaration of consent under data protection law
    You have the right to revoke your declaration of consent under data protection law at any time with an explanation to BluBet. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

  9. Right to complain to a supervisory authority
    In accordance with Art. 77 DS-GVO, you have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data violates data protection law.

You can find a list of supervisory authorities at this site.

How can you exercise the above rights?

You can exercise all of the data subject rights described above against BluBet by sending your specific request to the following contact details:

By email: [email protected]

Please note that when making such requests, we must ensure that it is actually the data subject.

For specific requests, you can also contact the appointed data protection officer directly (see point "Contact details of the data protection officer"). The topics and contents addressed are subject to strict confidentiality.

Secure data transmission

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, our pages use SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Data protection for minors

Our offer is directed at persons who are at least 18 years old. We do not wish to collect personal data from persons under the age of 18. If we receive personal data from persons under the age of 18, we will delete this data and not process it further as soon as we become aware that they are minors.

Privacy policy as of 09.07.2024

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BluBet Operations Ltd. is a government approved and licensed operator of virtual slot games. The permit of the Gambling Authority of the Federal States of Germany (Gemeinsame Glücksspielbehörde der Länder (GGL)) was issued through Landesverwaltungsamt Sachsen-Anhalt on 09.08.2022, see White-List. The licence of the Malta Gaming Authority (MGA/B2C/855/2020) was issued on 21.06.2021. BluBet Operations Ltd. is incorporated in Malta with the registration number C 97195 and its registered address is W Business Centre Level 4, Triq Dun Karm, Birkirkara BKR 9033, Malta.

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